LWDA has been working with Emerson Hospital since 2006, when Emerson completed a $44M master plan. The long-term relationship is helping the hospital achieve its goal “to make high-quality healthcare more accessible to those who live and work in our community.” LWDA's patient-centered design approach has allowed Emerson to improve its image, redefine the hospital’s brand and vision, modernize its facilities, reinforce a sense of professionalism, and strengthen patient trust.